Refund policy
Our satisfaction guarantee
We are a small business that uses an on-demand fulfillment method. This means we don't hold any inventory and only have an item produced when you order it. We do this to keep our costs low, maintain high quality, and minimize overproduction. This way, we can offer you amazing items at the lowest price possible.
All products are made-to-order; so no returns or exchanges are accepted if you ordered the wrong size, color, or simply changed your mind. If your item arrives damaged or with a manufacturing issue, we will happily offer a free reprint or refund. Contact us at FormandFractureStudio@ProtonMail.com, within 30 days of delivery, with a photo showing the issue. We partner with the best fulfillment partners and take care to ensure you love all our items. We thank you for your support!